Tempo Collective Terms of Service

Effective Date: [May 13, 2026]

1. Acceptance of Terms
Welcome to Tempo Collective (“Tempo Collective,” “we,” “our,” or “us”). By accessing or using our website, purchasing products, creating an account, or interacting with our services, you agree to be bound by these Terms of Service, our Privacy Policy, Shipping Policy, Return Policy, and any other policies, notices, or guidelines posted on our website. If you do not agree with these Terms, please discontinue use of the website and services.

2. Eligibility to Use Our Website
Our website is intended for individuals who are at least 18 years of age or the age of majority in their jurisdiction, or who are using the website under the supervision of a parent or legal guardian. By using this website, you represent and warrant that you meet these eligibility requirements.

3. Products, Availability, and Product Information
Tempo Collective offers a curated selection of premium activewear, accessories, wellness-inspired products, and lifestyle merchandise sourced from multiple brands, suppliers, and partners.
Product availability is subject to change without notice. Because products may originate from multiple manufacturers, sizing, fit, materials, construction, color tones, and product details may vary between brands and collections.
Product images, descriptions, dimensions, and color representations are provided for general informational purposes and may vary depending on device displays, photography lighting, manufacturing updates, and supplier variations.
We reserve the right to discontinue, modify, replace, or remove products at any time without notice.

4. Pricing, Promotions, and Payment Authorization
All prices are listed in U.S. Dollars unless otherwise stated.
Prices, promotional offers, discounts, product availability, and related terms may change without notice.
We reserve the right to correct pricing errors, typographical mistakes, inaccurate product information, or promotional discrepancies at any time, including after an order has been submitted.
By placing an order, you authorize Tempo Collective and its designated payment processing providers to charge your selected payment method for the full purchase amount, including applicable taxes, shipping fees, processing fees, and other applicable charges.

5. Order Acceptance, Fraud Prevention, and Cancellation Rights
Submission of an order does not guarantee acceptance.
Tempo Collective reserves the right, at its sole discretion, to accept, refuse, limit, or cancel any order for reasons including but not limited to:
• inventory shortages
• pricing or promotional errors
• suspected fraud
• unusual purchasing activity
• suspected resale activity
• payment authorization failure
• inaccurate customer information
• operational limitations
• suspected abuse of promotional offers
If payment has already been processed for a canceled order, an appropriate refund will be issued where required.

6. Shipping and Delivery
Shipping methods, estimated delivery timelines, and associated fees are described in our Shipping Policy.
Delivery estimates are not guaranteed and may be affected by circumstances outside our control, including but not limited to:
• carrier delays
• customs processing
• weather events
• holidays
• operational disruptions
• supply chain interruptions
• high-volume order periods
Tempo Collective is not responsible for delays caused by shipping carriers, customs authorities, or third-party logistics providers.
Risk of loss and title transfer in purchased products shall pass in accordance with applicable law and shipping terms.

7. Returns, Refunds, and Final Sale Items
All purchases are subject to our Return Policy.
Due to the discounted, promotional, curated, and limited-inventory nature of many Tempo Collective offerings:
• certain products may be designated as final sale
• certain products may be ineligible for exchange
• approved returns may be subject to return processing fees and/or restocking fees
• return eligibility may be limited by time, product condition, or category restrictions
Customers are responsible for reviewing all return terms prior to completing a purchase.

8. Product Fit, Sizing, and Performance Expectations
Tempo Collective offers products from multiple brands and collections. As a result, sizing consistency cannot be guaranteed across all products.
Customers should carefully review:
• product descriptions
• fit notes
• sizing recommendations
• material information
• model measurements (where available)
prior to purchase.
Any references to comfort, support, shaping, movement, flexibility, performance, compression, or similar product characteristics reflect general product positioning and customer experience expectations only and do not constitute guaranteed outcomes.

9. Website Use Restrictions
You agree not to misuse the website or its services.
Prohibited conduct includes, but is not limited to:
• attempting unauthorized access to systems or accounts
• interfering with website security or functionality
• introducing viruses, malware, or malicious code
• scraping, copying, harvesting, or extracting website content without permission
• using bots, scripts, automation tools, or crawlers without authorization
• engaging in fraudulent transactions
• impersonating another individual or entity
• violating applicable laws or regulations
• abusing promotions, discounts, or referral programs
We reserve the right to suspend or restrict access for violations.

10. Intellectual Property Rights
All website content, branding, trademarks, logos, graphics, layouts, text, product photography, designs, code, software elements, visual assets, and related materials are the property of Tempo Collective or its licensors and are protected by applicable intellectual property laws.
No content may be copied, reproduced, modified, distributed, republished, displayed, scraped, sold, licensed, or commercially exploited without prior written permission.

11. User Accounts and Account Security
If you create an account, you are responsible for maintaining the confidentiality of your login credentials and all activity occurring under your account.
You agree to:
• provide accurate account information
• keep your credentials secure
• notify us promptly of suspected unauthorized use
Tempo Collective reserves the right to suspend, restrict, or terminate accounts at its discretion.

12. Wellness and Performance Disclaimer
Tempo Collective sells apparel, accessories, and related lifestyle products intended for general consumer use.
Any references to:
• wellness
• comfort
• support
• recovery
• movement
• performance
• fitness
• shaping
• confidence
are marketing and informational statements only.
They should not be interpreted as:
• medical advice
• therapeutic claims
• treatment claims
• health guarantees
• fitness guarantees
Customers should use products appropriately and seek professional guidance where necessary.

13. Third-Party Services and External Providers
Our website and business operations may rely on third-party providers, including but not limited to:
• Shopify and ecommerce platforms
• payment processors
• analytics providers
• shipping carriers
• logistics partners
• marketing technology providers
• fraud prevention tools
Tempo Collective is not responsible for the independent acts, omissions, downtime, interruptions, security failures, or policies of third-party services.

14. Website Availability and Disclaimer of Warranties
The website, products, and services are provided on an “as is” and “as available” basis to the fullest extent permitted by law.
Tempo Collective does not guarantee:
• uninterrupted website access
• error-free operation
• complete accuracy
• continuous availability
• compatibility with all devices or browsers
• immediate correction of technical issues
To the fullest extent permitted by law, we disclaim all express and implied warranties, including:
• merchantability
• fitness for a particular purpose
• accuracy
• non-infringement

15. Limitation of Liability
To the fullest extent permitted by law, Tempo Collective and its owners, affiliates, officers, employees, contractors, licensors, suppliers, and partners shall not be liable for indirect, incidental, consequential, punitive, special, or exemplary damages.
This includes, but is not limited to:
• lost profits
• lost revenue
• lost business opportunities
• business interruption
• lost data
• delivery delays
• third-party service failures
• website outages
• product misuse
• dissatisfaction with fit or product expectations
Where liability cannot be fully excluded, Tempo Collective’s total liability shall be limited to the amount paid for the applicable purchase giving rise to the claim.

16. Indemnification
You agree to defend, indemnify, and hold harmless Tempo Collective and its affiliates, officers, employees, contractors, licensors, and partners from claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys’ fees) arising from:
• misuse of the website
• fraudulent conduct
• violation of these Terms
• infringement of third-party rights
• unlawful activity
• abuse of promotions or purchasing systems

17. Governing Law and Jurisdiction
These Terms shall be governed by and interpreted in accordance with the laws of the State of North Carolina, without regard to conflict-of-law principles.
Any dispute arising from these Terms or your use of the website shall be resolved in the appropriate state or federal courts located in North Carolina, unless otherwise required by applicable law.
By using the website, you consent to such jurisdiction and venue.

18. Changes to These Terms
Tempo Collective reserves the right to modify, update, or replace these Terms of Service at any time.
Changes become effective upon posting to the website unless otherwise stated.
Continued use of the website after updated Terms are posted constitutes acceptance of the revised Terms.

19. Contact Information
If you have questions regarding these Terms of Service, please contact Tempo Collective using the support contact information listed on our website, including our current support email address.