Shipping Information

At Tempo Collective Fit, we’re committed to delivering your order securely, efficiently, and with care. Below you’ll find important information regarding processing times, shipping methods, tracking, and delivery support.

Order Processing

Most orders are processed within 1–3 business days. Orders placed on weekends, holidays, or during promotional periods may require additional processing time.

Once your order has been successfully placed, you will receive an order confirmation email containing your purchase details.

Shipping Methods & Estimated Delivery Times

Shipping options and delivery estimates are presented at checkout based on your location and selected shipping method.

Estimated delivery timelines may include:

  • Standard Shipping: Approximately 5–7 business days
  • Express Shipping: Approximately 2–3 business days

Shipping costs are calculated at checkout based on package weight, destination, and selected shipping service.

Please note that delivery estimates are not guaranteed and may vary due to carrier delays, weather conditions, customs processing, or high-volume periods.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing tracking information.

Tracking updates are provided directly through the shipping carrier and may require time to update after label creation.

Shipping Delays

While we work hard to meet estimated delivery timelines, occasional shipping delays may occur due to circumstances outside our control, including:

  • carrier disruptions,
  • severe weather,
  • customs processing,
  • high order volume,
  • or logistical interruptions.

Tempo Collective is not responsible for delays caused by shipping carriers or external delivery services.

Lost, Stolen, or Damaged Packages

If your order arrives damaged, or if you experience a delivery issue, please contact us within 48 hours of delivery confirmation.

For damaged shipments, customers may be asked to provide photographs of the packaging and products for claims review.

Once an order has been transferred to the shipping carrier and marked as delivered, Tempo Collective is not responsible for lost or stolen packages resulting from carrier issues or unsecured delivery locations.

However, we will make reasonable efforts to assist customers in filing carrier claims when applicable.